Reference

Terms and Conditions for Your Account

Before you open an account on raja vip108.com, read these Terms and Conditions carefully — they define what you can do on the platform, how your account is…

Effective immediately upon account registrationCovers DANA, OVO, GoPay and QRIS transactionsApplies to all devices and sessionsDispute process clearly outlinedUpdated terms notified via account email
raja vip108.com Terms and Conditions for Your Account
HUBUNGI KAMI

How to Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or you believe your account has been handled in a way that conflicts with what is written here, our support team is available to clarify. You can reach us 24 hours a day, seven days a week. For players in Yogyakarta or anywhere else in Indonesia, response times via live chat are typically under five minutes during peak hours.

Team online

Live Chat

Available 24/7 directly from your account dashboard. Start a chat session and reference your account ID so our team can pull up your terms-related query without delay.

Email Support

Send a detailed message to our support address listed in your account portal. We aim to respond to terms and conditions queries within 12 hours on business days.

Account Notification Centre

All updates to these terms are pushed directly to your in-account notification centre. Check this section first — most common queries about recent changes are answered there.

KEAMANAN AKUN ANDA

How We Protect Your Account Under These Terms

These Terms and Conditions are not just a legal formality — they are the framework we use to keep your account secure, your transaction history accurate, and your data handled with care.

Data Retention

We retain your account data for a minimum of five years after account closure, in line with financial record-keeping obligations. You may request a summary of your stored data by contacting support via live chat or email.

Cookie Policy

We use session and persistent cookies to maintain your login state and improve lobby performance. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality on mobile and desktop.

Account Security

Your account is protected by two-factor authentication, which you can activate under Security Settings. We do not share your login credentials with third-party payment processors including DANA, OVO, GoPay or QRIS.

Transaction Records

Every deposit and withdrawal — whether via DANA, OVO, GoPay or QRIS — is logged with a timestamp and reference ID. You can access your full transaction history from the Wallet section of your account at any time.

Requesting Changes

To request a correction to your account details or to dispute a transaction record, submit a written request through the support email listed in your account portal. We aim to respond and resolve within 72 hours.

Who to Contact for Policy Questions

Our compliance team handles all formal queries related to these Terms and Conditions. Reach them through the dedicated contact form in your account under Help > Policy Questions, available around the clock.

Common Questions About Our Terms and Conditions

These questions reflect what people ask most often after reading through the Terms and Conditions on raja vip108.com. Each answer links back to a specific clause or account process so you can verify the detail yourself inside your account panel.

They take effect the moment you complete account registration. By proceeding past the registration form, you confirm that you have read and agree to all clauses, including those covering deposits via DANA, OVO, GoPay and QRIS.

No. We are required to notify you at least seven days before any material change via your registered email and the in-account notification centre. Continuing to use your account after that window means you accept the updated terms.

Open a support ticket via live chat or email within 30 days of the transaction date. Include your account ID, the reference ID from your Wallet history, and a brief description. We aim to resolve disputes within 72 hours of receiving all required details.

The core terms apply equally across all methods. However, section 4 contains payment-specific clauses for DANA, OVO, GoPay and QRIS that reflect each rail's own processing rules, such as settlement windows and verification requirements.

Yes. Submit a data access request through the support email listed in your account portal. We will compile and deliver a summary of your stored account and transaction data within 14 business days, as outlined in the Data Retention clause.

Account data is retained for a minimum of five years after closure for record-keeping purposes. Your active login is deactivated immediately. You may still request access to your historical transaction records during the retention period via support.

Access to certain features and game categories depends on local law. We recommend checking your account's regional settings and reviewing section 2 of these terms for specifics on eligibility, as conditions may vary based on applicable Indonesian regulations.